Privacy Policy
This document explains the limited data handled by the Kiwi Wheel & Tire static no-form website and how we treat information you choose to share when contacting our New Zealand workshop desk.
Who we are
Kiwi Wheel & Tire provides reliable tyre and wheel services across New Zealand. We specialise in tyre fitting, puncture repairs, wheel balancing, and tyre replacements. Our goal is to keep your vehicle safe, comfortable, and ready for every journey. We offer professional service, quality workmanship, and affordable solutions. At Kiwi Wheel & Tire, your safety and satisfaction are our top priorities, including how we handle personal information connected to workshop enquiries and website use.
This Privacy Policy covers the public website and communications sent to the published desk contacts. It does not replace paperwork you may sign in person for a specific job, warranty registration, or finance arrangement with a third party. Workshop address: 65 Queens drive, 6/Queens Arcade, Central, Lower Hutt 5010, New Zealand. Phone: +6444727438. Email: [email protected].
Data handled now
| Data type | Purpose |
|---|---|
| Server logs | Basic hosting, security, and troubleshooting for the static site. |
| LocalStorage cookie preference | Remembers whether the cookie notice was closed on your device. |
| Direct email or phone content | Used only when a visitor chooses to contact the desk about services. |
| Workshop job details | Vehicle and service notes needed to quote, fit, repair, or balance tyres. |
No form collection on the website
This site does not include contact forms, public comments, checkout carts, user accounts, newsletter signups, or chat widgets that capture profiles automatically. Browsing service, repair, package, about, and legal pages does not create a customer account. If you never email or call us, the personal information we receive through voluntary contact channels remains minimal and is largely limited to what hosting logs record for security.
When you email or telephone the desk, you control what you share. Typical enquiry details include your name, preferred reply method, vehicle make and model, tyre size markings, preferred visit times, and a short description of the puncture, vibration, or replacement need. Please do not send payment card numbers, passwords, or government identity document scans by email unless we specifically request a safer alternative for a documented reason.
How we use information
We use enquiry information to answer questions, prepare quotes, schedule workshop time, confirm fitting or repair progress, and improve how we explain services on the site. We may keep service history notes that help technicians understand previous work on the same vehicle when you return. Marketing lists are not built from casual browsing of this static site.
Aggregated observations such as common tyre sizes may inform stock planning without publishing your name. We do not sell personal information, rent customer lists, or use browsing on this static site to build advertising profiles for third-party networks.
Legal bases and New Zealand context
We handle personal information in line with the New Zealand Privacy Act principles. Collection is limited to what is reasonably necessary for workshop communication and service delivery. We take reasonable steps to keep information accurate when you update us, and we store it only as long as needed for the job, warranty support, accounting, or legal obligations that apply to a tyre and wheel business.
If a request is required by law, such as a lawful demand related to an incident or invoice dispute, we may disclose limited records as required. Otherwise, access inside the business is limited to staff who need the details to serve your enquiry or complete workshop work.
Hosting, security, and retention
Website hosting providers may process technical logs that include IP addresses, timestamps, requested URLs, and basic browser metadata. Those logs support uptime, abuse detection, and troubleshooting. They are not used by us to identify casual readers of service pages. Email systems and phone records are kept under ordinary business safeguards. No system is perfect, but we aim to prevent unauthorised access, alteration, or unnecessary disclosure.
Retention depends on context. A one-off quote may close after a reasonable follow-up window. Completed job records may be kept longer for warranty, accounting, or safety history. LocalStorage preference data stays on your device until you clear site data.
Sharing with service providers
We may use hosting companies, email providers, or payment processors at the physical desk. Those providers process information only as needed to deliver their service. They are not authorised to use Kiwi Wheel & Tire customer details for unrelated advertising. If a tyre manufacturer warranty registration requires limited vehicle or purchase data, we will explain that step before submitting anything on your behalf where we assist with registration.
Your choices and requests
You may request access to personal information we hold about you in relation to a workshop enquiry or job, ask for correction of inaccurate details, or ask us to close an open email thread that is no longer needed. We may need to verify that the request comes from the right person before releasing records. Some information must be retained for legal or accounting reasons even if a marketing preference is updated.
Because this website has no login portal, privacy requests are handled through the same desk route used for service questions. Include your name, the email or phone number you used previously, and the approximate date of contact so we can find the right records without unnecessary searching across unrelated files.
Children, overseas contact, and changes
Our services are aimed at adult drivers and vehicle owners. We do not knowingly collect personal information from children through this website. Overseas messages may cross networks outside New Zealand as part of ordinary email or phone delivery; we still apply the same limited-use principles. We may update this Privacy Policy when hosting, contact channels, or legal requirements change. The current version is published on this page in plain language.
Contact route
Privacy questions for Kiwi Wheel & Tire can be sent to [email protected]. You may also call +6444727438 during Monday to Friday, 8:00am to 5:30pm NZST. Write to or visit 65 Queens drive, 6/Queens Arcade, Central, Lower Hutt 5010, New Zealand. Mark the subject or opening line as a privacy request so the desk can route it correctly.